If you are a will - call customer, please
remember you must schedule your delivery at least 1 day before your delivery
day. If you are not sure when your delivery day is, please review our web page
Delivery days & Areas.
A general rule to remember
is to order fuel when you
reach 1/3 of a full tank. A fee ranging from $39.00 to $49.00 will be charged
for off day deliveries. This is important to keep in mind, as it helps us
to better serve you with low fuel prices.
During the heating season our drivers start making
deliveries early in the morning; therefore, going back to an area we've already done puts
us behind on deliveries to other customers. If the driver is done making
deliveries in your area, and we need to go back, there will be an additional charge.
HL Fuel Co Inc. requires C.O.D. payment
unless you are set up as a charge account customer. If you are a charge
customer, we will leave the bill and you will have 5 days to pay the cash
price. Your prompt payment allows us to buy fuel at the most competitive
rates, which we pass on to you. Payment after 5 days will be at our charge
price which is 10 cents per gallon more.
If you are on Automatic Delivery, you have
the right to select a third party to be notified in case of termination of
your fuel service. Please let us know if you decide you want someone notified
in this case.
Plastic Fill Pipes - Plastic
fill and vent pipes can no longer be used. Steel piping is required for
all lines. No pipes extending out of the building should terminate inside
the building. Damage and/or spills resulting from improper or defective equipment
will not be the responsibility of HL Fuel Co. Inc.
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